Support, Maintenance & Training
Website maintenance plan
Website maintenance plan is part of what we build under Support, Maintenance & Training. We scope the approved work in estimated hours before anything starts, then deliver working software and a walkthrough so your team can run it without us.
How it works
- Describe the job. Tell us what's broken or what you need built. Screenshots and links welcome.
- Review the estimate. See the expected hours, scope, assumptions, exclusions, and $95 service-hour value before work starts.
- Delivered to the approved scope. You get the agreed deliverable and a walkthrough. Report a validated scope issue within 30 days and we correct that delivered scope without deducting more credits.
Related in Support, Maintenance & Training
Website maintenance plan: what people ask for
Requests from the HanDI catalog that this covers, with the hours each usually takes.
Update website plugins and dependencies.
Plugins and dependencies updated safely, with a rollback plan.
Create a website update guide.
A guide so your team can update the website without breaking it.
Design a website banner.
A website banner built to the exact slot, readable at mobile width.
Common questions
Website maintenance plan: how much does it cost?
It is quoted as an hour estimate at $95 a service hour, and you see the number before any work starts. Jobs of this type on HanDI typically land at $95 to $285. If the work comes in under the estimate you are not charged for hours nobody worked.
Website maintenance plan: how long does it take?
1 to 3 hours of work is typical, scheduled once you approve the estimate. If the job turns out to need more than that, we stop and tell you what we found and what it adds before carrying on.
Website maintenance plan: what do you need from me to start?
Access to the system in question and a sense of who needs to be able to run it afterward.
Website maintenance plan: get an estimate
Tell us what’s wrong. We’ll reply with what it takes and an estimate before any work starts.