Hosting, DevOps & Infrastructure
Server maintenance retainer
Server maintenance retainer is part of what we build under Hosting, DevOps & Infrastructure. We scope the approved work in estimated hours before anything starts, then deliver working software and a walkthrough so your team can run it without us.
How it works
- Describe the job. Tell us what's broken or what you need built. Screenshots and links welcome.
- Review the estimate. See the expected hours, scope, assumptions, exclusions, and $95 service-hour value before work starts.
- Delivered to the approved scope. You get the agreed deliverable and a walkthrough. Report a validated scope issue within 30 days and we correct that delivered scope without deducting more credits.
Related in Hosting, DevOps & Infrastructure
Server maintenance retainer: what people ask for
Requests from the HanDI catalog that this covers, with the hours each usually takes.
Create a recurring maintenance checklist.
A recurring maintenance checklist covering updates, backups and checks.
Provide ongoing technical maintenance so small issues are handled before they become emergencies.
Ongoing maintenance so small problems get handled before they become emergencies.
Build a maintenance request form.
A maintenance request form capturing location, urgency and photos.
Common questions
Server maintenance retainer: how much does it cost?
It is quoted as an hour estimate at $95 a service hour, and you see the number before any work starts. Jobs of this type on HanDI typically land at $238 to $760. If the work comes in under the estimate you are not charged for hours nobody worked.
Server maintenance retainer: how long does it take?
2.5 to 8 hours of work is typical, scheduled once you approve the estimate. If the job turns out to need more than that, we stop and tell you what we found and what it adds before carrying on.
Server maintenance retainer: what do you need from me to start?
Server or hosting access, your domain registrar login if DNS is involved, and what is failing or missing.
Server maintenance retainer: get an estimate
Tell us what’s wrong. We’ll reply with what it takes and an estimate before any work starts.