Content & Copywriting
Help center content
Help center content is part of what we build under Content & Copywriting. We scope the approved work in estimated hours before anything starts, then deliver working software and a walkthrough so your team can run it without us.
How it works
- Describe the job. Tell us what's broken or what you need built. Screenshots and links welcome.
- Review the estimate. See the expected hours, scope, assumptions, exclusions, and $95 service-hour value before work starts.
- Delivered to the approved scope. You get the agreed deliverable and a walkthrough. Report a validated scope issue within 30 days and we correct that delivered scope without deducting more credits.
Related in Content & Copywriting
Help center content: what people ask for
Requests from the HanDI catalog that this covers, with the hours each usually takes.
Build a customer help center.
A customer help center, structured and searchable.
Write FAQ content.
FAQ content answering the questions customers actually ask.
Write a podcast intro or episode description.
Podcast intro copy and episode descriptions that help people choose to listen.
Common questions
Help center content: how much does it cost?
It is quoted as an hour estimate at $95 a service hour, and you see the number before any work starts. Jobs of this type on HanDI typically land at $142 to $760. If the work comes in under the estimate you are not charged for hours nobody worked.
Help center content: how long does it take?
1.5 to 8 hours of work is typical, scheduled once you approve the estimate. If the job turns out to need more than that, we stop and tell you what we found and what it adds before carrying on.
Help center content: what do you need from me to start?
Who the reader is, what you want them to do, and any existing copy or notes to work from.
Help center content: get an estimate
Tell us what’s wrong. We’ll reply with what it takes and an estimate before any work starts.