AI & Machine Learning
Customer support AI
Customer support AI is part of what we build under AI & Machine Learning. We scope the approved work in estimated hours before anything starts, then deliver working software and a walkthrough so your team can run it without us.
How it works
- Describe the job. Tell us what's broken or what you need built. Screenshots and links welcome.
- Review the estimate. See the expected hours, scope, assumptions, exclusions, and $95 service-hour value before work starts.
- Delivered to the approved scope. You get the agreed deliverable and a walkthrough. Report a validated scope issue within 30 days and we correct that delivered scope without deducting more credits.
Related in AI & Machine Learning
Customer support AI: what people ask for
Requests from the HanDI catalog that this covers, with the hours each usually takes.
Build an agent that creates first-draft customer support replies.
An agent that drafts support replies for a human to send.
Create an AI assistant that drafts customer replies.
An assistant that drafts customer replies in your voice, for a human to approve.
Create an AI assistant that generates FAQ drafts from support tickets.
An assistant that drafts FAQ entries from recurring support tickets.
Common questions
Customer support AI: how much does it cost?
It is quoted as an hour estimate at $95 a service hour, and you see the number before any work starts. Jobs of this type on HanDI typically land at $760 to $1140. If the work comes in under the estimate you are not charged for hours nobody worked.
Customer support AI: how long does it take?
8 to 12 hours of work is typical, scheduled once you approve the estimate. If the job turns out to need more than that, we stop and tell you what we found and what it adds before carrying on.
Customer support AI: what do you need from me to start?
A description of the task, a sample of the data or content involved, and what a good answer looks like.
Customer support AI: get an estimate
Tell us what’s wrong. We’ll reply with what it takes and an estimate before any work starts.